Description
IGQ9 is hiring an Operations Manager to lead and develop salaried and hourly workforce at a fulfillment site, manage safety, quality, productivity, and customer delivery performance, and drive large-scale operational improvements using AI, automation, data analytics, and process-innovation methods. The role includes labor strategy, cross-functional collaboration, coaching front-line leaders, and physical work involving lifting, prolonged standing, variable temperatures, and stairs. Candidates need at least three years of employee and performance management experience, a bachelor's degree or equivalent or two years of Amazon experience, and flexibility for shifts including weekends, nights, and holidays. The position is based in DeKalb, Illinois, with a base salary of $91,000 to $136,500 annually.
