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Operations Manager at CLEAR - Field

Department: Operations

Compensation

$65,000 – $75,000/yr

Location
Columbus, Ohio
Type
Full-time
Level
lead/mgmt
Posted

Description

CLEAR is hiring an Operations Manager to lead daily airport station operations for a team of hourly Ambassadors. Reporting to the General Manager, the role supports security, customer service, and sales operations; recruits, onboards, coaches, and develops Ambassadors; handles employee relations and investigations; analyzes performance metrics; and builds stakeholder relationships. The position requires at least three years of leadership experience in a customer-facing operation, a government background investigation, and availability for a non-traditional schedule, with at least 80% of the time spent on the floor. The base salary range is $65,000 to $75,000 per year, with additional incentive compensation and benefits.

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