Description
The Capitol Hotel is hiring an Operations Manager to oversee day-to-day operations across Front Office, Housekeeping, Food & Beverage, and Maintenance, including Manager on Duty coverage. The role leads and rosters staff, manages guest escalations and VIP relationships, ensures compliance with hotel policies and health and safety standards, handles crisis incidents, and acts as a brand ambassador. Applicants should have hotel operations or duty management experience, strong problem-solving and communication skills, and knowledge of hotel systems, cashiering, and health and safety practices.
