Description
The role supports and manages hotel operations across departments such as Front Office, Housekeeping, Food and Beverage, Recreation, and Engineering; leads a specific team; improves guest and employee satisfaction; ensures standards and procedures are followed; and contributes to property goals and profitability. The candidate needs a high school diploma or GED with four years of relevant guest-services experience, or a two-year degree in a related hospitality or business field with two years of relevant experience. Responsibilities include guest service, staff scheduling, hiring support, orientation, audits, key control, financial reporting, and employee satisfaction reporting.
