Description
The Operations Manager will deputise for the Store Manager and lead store operations, safety, legal compliance, sales, stock availability, customer feedback, and team development. The role involves mentoring department managers, coaching staff, maintaining food safety and hygiene standards, reviewing store data, and building a high-performing retail team. Candidates should ideally have proven experience managing a large, fast-paced store operation turning at least £150,000 per week, along with empathy, active listening, coaching, collaboration, and calm problem-solving. Benefits include holiday entitlement, a discretionary bonus, discounts, career development, pension, life assurance, healthcare and wellbeing benefits, and family-friendly leave.
