Operations Manager at ncsu

Department: Office of University Interdisciplinary Programs

Compensation

$110,000 – $120,000/yr

Location: Raleigh, North Carolina
Type: Full-time
Level: lead/mgmt
Posted: Aug 28, 2026

Description

NC State University is hiring an Operations Manager for its SPEED Programmable Cloud Laboratory in Raleigh, North Carolina. The role leads daily facility operations, staffing, scheduling, safety, equipment readiness, procurement, budgets, vendor relationships, user support, and operational improvement for a national research infrastructure serving academic, government, and industry researchers. The position is full-time, onsite Monday through Friday, with occasional after-hours availability, and offers a $110,000–$120,000 anticipated hiring range. Applicants need a bachelor’s or master’s degree in a relevant field, experience coordinating complex technical operations, and a valid North Carolina driver’s license.

Required Skills

Laboratory readiness
Safety management
Procurement
User support
Operational procedures
Scheduling systems

Additional Information

Minimum Education: Bachelor’s or master’s degree in Engineering, Physical Sciences, Laboratory Management, Operations Management, Business Administration, or a related field
Required Previous Experiences: Experience coordinating complex technical operations involving multiple personnel, projects, users, facilities, and competing priorities
Experience developing and implementing standard operating procedures, schedules, training processes, and operational documentation
Working knowledge of laboratory safety, risk management, equipment maintenance, procurement, and regulatory or institutional compliance
Ability to lead multidisciplinary technical personnel, prioritize competing demands, resolve operational issues, and make sound decisions in a fast-paced research environment
Progression of responsibility in research operations, laboratory management, shared research facilities, engineering operations, or a related environment
Preferred Qualifications: Master’s degree in engineering, physical sciences, operations management, business administration, or a related discipline
Experience managing a university core facility, user facility, national laboratory resource, pilot facility, or other shared research infrastructure
Familiarity with automated laboratories, robotics, chemical or materials research, self-driving laboratories, or remotely operated research equipment
Experience overseeing externally funded research programs, major equipment installations, multi-institutional projects, budgets, procurement, service contracts, or vendor relationships
Knowledge of scheduling systems, asset-management systems, user portals, laboratory information systems, or operational dashboards
Ability to use operational data and performance metrics to improve facility reliability, utilization, and user support