Description
Williams Lea is hiring an Operations Manager to lead client service delivery, operational excellence, staffing and workflow management, financial and contractual oversight, continuous improvement, and team development. The role manages direct and indirect reports through the employee lifecycle, supports client relationships and account growth, and requires a bachelor’s degree or equivalent experience, more than five years of people leadership experience in a customer-service-intensive environment, and at least two years of financial and people-management experience. The position pays $83,000–$87,000, follows an 8 a.m.–5 p.m. schedule with flexibility, and is hybrid with three onsite days and two remote days after probation or other conditions.
