Summary from listing
The Operations Manager leads Service Center operations for Summit Electric Supply, supervising Customer Service Representatives, Counter Sales Associates, and Administrative Associates. The role oversees sales and customer service performance, inventory, budgeting, process improvement, Lean and 5S initiatives, associate development, and customer issue resolution, while supporting profitable growth and operational efficiency. It requires at least five years of experience in inside sales, operations, or a comparable position, leadership in a matrix-managed organization, ERP and BI proficiency, and strong customer service and recruiting skills.
