Description
The firm is seeking an experienced Operations Manager to build and improve its operational infrastructure through a project-based engagement. The role will assess current processes, develop SOPs and workflows, create training materials and programs, train staff, identify inefficiencies, and establish systems for consistency and accountability. After the initial project, the engagement will transition to monthly check-ins to review implementation and recommend improvements. The position requires experience in operations management, SOP development, training, and project management, with law-firm or legal-services experience preferred.
