Description
The Operations Manager will administer and operate IT systems, monitor service quality through KPIs, handle second-level incidents, approve customer solutions, create technical guidelines for hardware and software integration, execute ITIL processes, and prepare billing-relevant reports. The role requires technical or IT vocational training, relevant professional experience, knowledge of server, virtualization, network, Windows/Linux, Oracle, and Siemens WinCC OA systems, familiarity with ITIL, and excellent German skills. Benefits include a balanced weekly schedule, up to 30 days of annual vacation, sports offerings, employee discounts, and access to partner companies.
