Description
ShipBob is hiring an Operations Support Manager to support and develop 3PL partner fulfillment centers, including onboarding, training, troubleshooting, WMS and dashboard adoption, KPI and SLA performance, merchant support, operational escalations, and internal reporting. The role is based at the Rilland fulfillment site with regional travel and requires substantial operations or e-commerce fulfillment experience, strong relationship-building and coaching skills, Microsoft Office proficiency, and access to a vehicle. It is an EOR employment arrangement with on-site availability of up to 90% and no stated salary.
