Description
The Hotel Operations Manager supports and manages hotel operations across Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. The role leads a specific team, improves guest and employee satisfaction, ensures standards and procedures are followed, assists with property goals, monitors profitability, conducts quality audits, and handles hiring and orientation activities. The primary shift is 1:30–10 PM or 2–10:30 PM, with four rotating overnight shifts per month from 10 PM to 6:30 AM. Candidates need a high school diploma or GED with four years of relevant guest-services experience, or a two-year degree with two years of relevant experience.
