Description
Inetum is hiring a 24x7 Operations/NOC Team Coordinator to lead the daily operation of a monitoring and support service for critical infrastructure at a client’s premises in Madrid. The role coordinates NOC operators, manages incidents, requests, events, escalations, and client communications, oversees SLA and operational quality, prepares reports, and drives process improvement. Candidates need higher vocational training or a related university degree, at least four years of systems operations or monitoring experience, and experience coordinating NOC or service desk teams and liaising with clients. The position offers a career plan, training, and flexible compensation including health insurance.
