Description
Sopra Steria is hiring an Operations Process Manager to manage and continuously improve IT service operations, with a strong focus on incident and major incident management, change management, stakeholder coordination, crisis response, root cause analysis, and operational performance. The role requires at least 4 to 5 years of experience managing IT processes or production environments, significant incident-management experience, a Bac+5 higher education qualification, and professional English. The position offers a remote-work agreement allowing up to two days per week, health insurance, and other benefits.
