Description
OneAmerica Financial is hiring an Operations Associate to support its Special Processing Team in Individual Life Financial Services. The role reviews documentation for completeness, accuracy, and compliance; processes financial requests across multiple platforms; maintains transaction records; resolves escalated service requests; monitors workflow queues; and contributes to process improvements. The position requires a high school diploma or equivalent, at least two years of customer service experience, and strong analytical, organizational, communication, and data-entry skills. It is a hybrid role based in Indianapolis, Indiana, with occasional returns to offices in California, Indiana, or Maine, and offers medical, dental, vision, retirement, paid leave, and other benefits.
