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Operations Supervisor at Verra Mobility

Department: GS Transaction ProcessingEducation: education_optional

Location
New York, New York
Type
Full-time
Level
lead/mgmt
Posted

Description

Verra Mobility is hiring an Operations Supervisor for its Government Solutions Event Processing team. The role supervises and develops employees, manages inventory and staffing forecasts to meet customer SLA requirements, addresses performance and behavior issues, supports process changes, maintains internal and external relationships, and handles escalated customer service recovery. Candidates need a bachelor’s degree or equivalent experience, at least two years of leadership experience, strong communication, analytical, problem-solving, decision-making, relationship-building, organizational, quality, and Microsoft Office skills, especially Excel.

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