Description
Dynamite Games is hiring an Operations Support Associate to support the operationalization of HTML5 and mobile games. The role involves handling customer support requests through Jira, monitoring and configuring live games, assisting with smoke and pre-production testing, resolving customer issues, reporting bugs, coordinating with development teams, assessing release risks, designing fraud tools, improving processes, and rotating night or other shifts. Candidates should have a relevant software or computing degree or equivalent, at least 1–3 years of operations or technology support experience, strong problem-solving and communication skills, and willingness to learn about gaming industry trends.
