Description
The Operations Support Associate I supports daily dispatch and scheduling coordination for field technicians, handles inbound calls and job entry, communicates with customers, maintains CRM records, monitors job status, generates operational and sales reports, and assists with administrative documentation. The role requires a bachelor’s degree or equivalent, strong communication and computer skills, and the ability to work U.S. business hours and scheduled shifts. It is based in Cairo, Egypt, requires in-person office work on scheduled days, and offers competitive pay in USD or EGP.
