Summary from listing
Imagen Technologies is hiring a remote Operations Support Associate to provide frontline customer and clinical support for its teleradiology services. The role handles telephone, email, and chat inquiries; manages support queues; assists radiologists with study and workflow issues; troubleshoots imaging, order, and workflow exceptions; and maintains SLA expectations. The position requires an associate’s degree plus one year of relevant experience or a high school diploma/GED plus three years of relevant experience, along with PACS/RIS, radiology workflow, CRM, and communication skills. It includes a two-week daytime remote training period and pays $25–$32 per hour plus differential and benefits.
