Description
The Financial Times (FT) is seeking an Operations Support Engineer to join their DevOps team, which is responsible for ensuring the operational availability of FT's business-critical services. This role involves proactive monitoring, first-line support, and incident response for a diverse range of global systems. The ideal candidate will have experience in supporting digital estates, with a preference for those from underrepresented backgrounds. Responsibilities include providing first-line support, managing incidents, evolving support operations, boosting team skills, and promoting the team across the business. The role works with cloud-based technologies, primarily on Amazon Web Services and Google Cloud Platform, and involves monitoring tools such as CloudWatch, Grafana, and Splunk. The FT is committed to diversity and inclusion, offering flexible working arrangements and a range of benefits including health coverage and enhanced family leave packages.
