Description
EdgeBeam is hiring a full-time Digital Signage Support Engineer for its Boston Seaport office. The role owns digital signage support escalations, Halo gateway diagnostics, device and CMS operations, reseller and media-owner onboarding, CRM rollout, operational tooling, automation, documentation, and field deployments. It requires 5+ years of technical experience, including 2–5 years in customer support, field service, or NOC operations, along with Python or Bash scripting, API work, AWS, network troubleshooting, Linux, and documentation skills. The position is fully onsite with up to 25% travel to customer and reseller sites.
