Description
The Operations Support Group Manager is a senior management role responsible for overseeing operations support services, improving processes and customer experience, managing capacity and service-level performance, and leading compliance, risk, and operational initiatives. The position requires at least 10 years of relevant experience, management experience in operations, finance or banking experience, specified Series licenses, and a bachelor’s degree or equivalent experience; a master’s degree is preferred. The role is full time and includes vendor governance, contract management, stakeholder management, operational analytics, negotiation, commercial management, and risk and compliance oversight.
