Description
BGIS is hiring an Operations Support Lead (Soft Services) to oversee end-to-end soft-service delivery across a national aviation portfolio. Reporting to the Account Manager, the role manages cleaning, waste, pest control, hygiene, grounds maintenance, and stationery providers; monitors KPIs and service standards; schedules activities; manages the soft-services budget and P&L; conducts audits and incident investigations; coordinates contractor training and clearances; and supports sustainability initiatives. The position is full-time, permanent, on-site in South Bank, Brisbane, with national travel and occasional after-hours supervision.
