Description
The Operations Manager leads back-office operations for a centralized processing department, coordinating exceptions, overdraft, stop-payment, chargeback, ACH, POS/ATM, lockbox, and other banking processing activities. The role manages and develops staff, oversees compliance and fraud-related research, supports retail banking and other departments, and handles legal processes. It requires a bachelor’s degree or equivalent experience, at least 10 years of back-office experience, and 5+ years in banking operations leadership. The position offers a base salary of USD 100,000 to USD 125,000 per year plus full benefits and requires office-based work Monday through Friday from 8 a.m. to 5 p.m., with travel.
