Description
The Operations Support Manager-Customer Support Representative will improve mobile and online customer experiences for TELUS Agriculture & Consumer Goods, providing phone, email, and chat support; maintaining CRM records; troubleshooting Agrian software and related agricultural technology; conducting webinars; assisting with data migration; and supporting account setup, modifications, and client adoption. The role requires post-secondary education, 1–3 years of agricultural account management experience, knowledge of farming practices and equipment, and the ability to work with precision-ag hardware and software.
