Operations Team Lead at Belk

Type: Full-time
Level: Lead

Description

The Operations Team Lead manages sales and ensures a positive customer experience by handling accurate and efficient inbound deliveries, preparing outbound shipments, replenishing stock, and maintaining store facilities. They collaborate with various internal teams to achieve operational excellence and drive store objectives.

Required Skills

Data Analysis
Customer Service
Inventory Management

Additional Information

Required Previous Experiences: 1+ years of retail experience
Preferred Qualifications: dedication to customer service excellence.
Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Ability to push/pull receiving equipment weighing up to 500 lbs.