Description
The Operations Technician will independently analyze and troubleshoot faults, handle tickets, monitor operations and services, and resolve disruptions. The role supports radio-based communication solutions and end devices, performs service and fault-clearing work on mission-critical telecommunications or monitoring systems, restores system availability, documents work, and collaborates with internal specialist departments and external customers. Candidates need technical vocational training, experience in telecommunications, Internet, IT, broadband, or TV, a class B driver’s license, willingness to perform a security clearance, and availability for on-call duty.
