Description
Element Critical is hiring an Operations Technician I in Wood Dale, Illinois, on a night shift in a hybrid infrastructure environment. The role supports critical data center operations through site security, shipping and receiving, NetSuite ticketing, BMS and NMS alert monitoring, customer communications, service-order installations, network and fiber troubleshooting, remote hands services, and emergency response. The position requires a high school diploma or equivalent and 2–4 years of experience in security operations, data center operations, and customer service, along with knowledge of data center monitoring and help desk tools. Benefits include healthcare, dental and vision insurance, retirement matching, paid leave, and other group insurance benefits.
