Description
This role involves providing comprehensive Level 1 & 2 production support for Oracle E-Business Suite (R12.2.10), managing SLAs, performing incident analysis and troubleshooting, and resolving issues efficiently. The individual will coordinate production deployments, ensure minimal business disruption, and act as the primary IT contact for Oracle EBS users. They will also support month-end, quarter-end, and year-end financial closing activities, conduct user training, and contribute to digital transformation initiatives.
