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Order Entry Representative at Fortune Brands

Department: Customer ServiceSeniority in posting: senior

Language
Setup
On-site
Location
Heroica Nogales, Sonora
Type
Full-time
Level
entry
Posted

Description

The Customer Order Entry Associate receives and processes customer orders through email and other sales channels, enters order details into Oracle, verifies accuracy, assigns shipping dates, resolves discrepancies, and follows up on open, modified, or cancelled orders. The role also supports customer communications, quality audits, complaint investigations, inventory, EDI reporting, and other assigned operational tasks. A bachelor's degree in Business Administration or a related field, 1 to 2 years of experience, advanced English, Oracle and Microsoft Office proficiency, and strong communication and organizational skills are required.

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