Summary from listing
Singtel KL is hiring an Assistant Manager, Order Management to lead a team of Service Delivery Officers and oversee end-to-end order validation, processing, fulfilment, SLA performance, escalations, governance, reporting, and continuous improvement. The role requires a bachelor's degree in a relevant discipline, at least five years of experience in order management, service delivery, operations, or telecommunications, including at least two years in a supervisory or team leadership role, along with strong analytical, communication, stakeholder-management, and leadership capabilities.
