Description
ABB is hiring an onsite Customer Service Manager in Apodaca, Nuevo León, Mexico, to manage internal and external customer service activities for its Electrification business. The role covers technical, order, payment, claims, expediting, credit, and account-management issues; coordinates with Sales, Operations, Supply Chain, Production, Finance, Engineering, and other teams; analyzes forecasting and pacing data; and leads process improvements. The position requires a bachelor’s degree in a relevant field, at least five years of manufacturing-related experience, MTO or made-to-specification manufacturing experience, CRM and SAP expertise, Power BI proficiency, project-management and leadership skills, and advanced English.
