Description
The Order Management Operations Coordinator supports merchants, Sales, Logistics and other internal stakeholders with order-related requests and processes. The role handles merchant orders, terminal subscriptions, cancellations, withdrawals, stock requests, returns, exceptions, 3PL and warehouse coordination, and order and inventory records in Dynamics CRM and ERP. It requires a bachelor's degree in a relevant field, 1–3 years of customer care, order management or operational coordination experience, CRM or case-management familiarity, Microsoft Excel and Microsoft 365 proficiency, and excellent English communication skills. Benefits include competitive compensation, an annual performance bonus, private health insurance, equipment, career development, and an employee wellness program.
