Order Management Specialist at ABB

ABB is hiring a Customer Operations Specialist in Lake Mary, Florida, to provide internal and external customer service, including technical support, order and payment assistance, claims management, order changes, expediting, credit management, account suspension, and case ownership. The role also involves documenting decisions, analyzing statistics, forecasting, and pacing. It requires a bachelor's degree in business or a related field or equivalent experience, at least three years of customer-service experience in high-stress environments, advanced computer skills, and U.S. work authorization. The position is hybrid and includes medical, dental, vision, retirement, paid leave, and other benefits.