Description
The Order to Cash Manager leads the global strategy, governance, standardization, automation, and continuous improvement of the Order to Cash process. The role owns policies and controls, manages KPIs and reporting, oversees third-party managed service providers, improves CRM, ERP, banking, and cash-application capabilities, and leads a team of process experts and 70 managed services members. It reports to the VP, Global Business Service and requires a bachelor’s degree or above, at least seven years of GBS or shared-services experience, strong financial and process leadership skills, and experience with SAP, C4C, credit management, and related platforms.
