Description
The role manages and recovers a 1–30-day delinquent loan portfolio by contacting customers, negotiating payment plans, identifying uncontactable or undocumented cases, and following cases to final resolution. It requires Microsoft Office, SAT, BYTE, AS/400, Data Crédito, and Siebel Registry proficiency, along with knowledge of banking products, financial terms, and negotiation. The posting states that one year of experience in collections, portfolio recovery, customer service, or customer management is possible.
