Description
The Guest Relations Manager will enhance guests’ holiday and resort experiences by coordinating transfers, restaurant and activity bookings, childcare, supplier relationships, and guest issue resolution. The role manages Guest Relations Executives, supports resort operations and HR matters, and requires strong hospitality, customer service, organisational, and problem-solving skills. EU passport holders or those with the right to work in Europe are required, while previous guest relations experience, a UK/EU driving licence, and paediatric first aid are desirable. The position is available for the whole season from April to November and requires a current criminal background check and barring service check.
