Description
Y-12 Credit Union is hiring a Part-Time Call Center Agent to support members through phone, chat, email, and video interactions. The role handles member questions, first-call resolution, transactions such as deposits, withdrawals, transfers, loan payments, and check cashing, and assistance with online banking, mobile banking, debit cards, and digital services. The agent also identifies opportunities to connect members with relevant financial products and services while delivering professional, accurate, and helpful service.
