Description
The Customer Experience Associate provides first-contact customer service, resolves customer issues at the counter, supports Net Promoter Score performance, coaches employees, and ensures corporate policies are followed. The role requires at least three years of customer service experience, including operations and sales experience, along with strong communication, relationship-building, leadership, problem-solving, and decision-making skills. The position pays $16.50 per hour and includes medical, dental, and vision plan options, retirement matching, paid parental leave, and other employee benefits.
