Description
The Front Desk Agent will handle guest registration and check-out, PBX operations, mail and message service, room assignments, key and credit controls, cash and credit-card reconciliation, room availability, yield-management reporting, and coordination with hotel departments. The role requires a high school diploma or GED, familiarity with hotel systems and operations, the ability to work evenings, weekends, and holidays, and strong customer-service and accuracy skills. Benefits include room and dining discounts, movie theater coupons, career-transfer opportunities, paid time off, and flexible scheduling.
