Description
Cresta is hiring a Partner Success Director to own relationships with technology, solution, ISV, SI, and BPO partners and enable them to sell, deliver, and scale Cresta’s AI customer-experience platform. The role develops partner success plans, onboarding and enablement programs, joint go-to-market strategies, solution adoption metrics, and feedback loops with Product, Sales, Professional Services, and Engineering. Candidates need 10+ years of customer-facing partner or customer success experience, 5+ years in the contact center space, and experience with SaaS or enterprise technology partners. The role offers a base salary range of $220,000 to $250,000 plus equity and benefits.
