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Partner Success Manager at Ocado Group

Department: North Amercia Regional Partner SuccessEducation: education_optional

Location
Cincinnati, Ohio
Level
not_specified
Posted

Description

Ocado Group is hiring a Partner Success Manager to serve as the primary operational and platform liaison for assigned OSP partners. The role manages partner performance, operational readiness, go-lives, deployments, roadmap engagement, change governance, adoption, risk escalation, and commercial support across fulfilment, supply chain, and last-mile operations. Candidates should have retail or logistics experience, familiarity with continuous improvement and project management frameworks, strong stakeholder and relationship-building skills, and cross-functional partnership experience. Benefits include medical, dental, and vision insurance, a 401k plan, paid leave, and other employee benefits.

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