Parts Manager at John Deere

The Parts Department Manager oversees parts operations at a dealership, including customer satisfaction, parts sales, inventory control, expense management, marketing, warranty and return claims, equipment compliance, recruiting, staffing, and employee development. The role reports to a Store Manager or Aftermarket Manager, may supervise parts counter and outside sales staff, and requires at least one year of parts department experience, leadership ability, basic financial knowledge, customer service skills, and a high school diploma or equivalent experience.