Description
The Parts Representative assists customers by identifying needed parts, using catalogs and computer systems, billing orders, processing payments, distributing special-order and warranty parts, maintaining inventory and shelf stock, shipping orders, and supporting parts sales and service. The role requires customer service, product knowledge, Microsoft Office and Internet skills, attention to detail, teamwork, and the ability to work overtime, stand for extended periods, and lift up to 50 pounds. Qualifications include a one-year college or technical school certificate, at least three years of related experience and/or training, or an equivalent combination; experience in shipping/receiving, parts distribution, and forklift operation is specified.
