Description
The Medical Front Desk Representative performs patient check-in and check-out, collects financial and demographic information, explains insurance requirements, schedules appointments, processes payments, maintains records, and supports billing and service recovery. The role requires a high school diploma or GED, less than one year of front-desk or physician-office experience, and training in customer service, safety reporting, medical terminology, and insurance and compliance. Benefits include comprehensive health benefits, retirement savings, paid time off, education assistance, and expanded paid parental leave.
