Description
The Patient Access Representative 1 supports patients and clinical staff at Virginia Garcia Memorial Health Center by answering calls, scheduling appointments, managing waitlists, handling interpreter-service emails, monitoring call queues, verifying insurance, documenting information, routing calls, and coordinating clinics and testing appointments. The role requires strong customer service, English proficiency, Microsoft Office skills, and HIPAA compliance; bilingual Spanish/English is preferred, along with a high school education and prior ambulatory clinical experience.
