Patient Access Representative at erqh

Type: Full-time
Level: not_specified

Description

The Patient Access Representative (PAR) serves as the first point of contact for patients, responsible for registration, information collection, order requisitioning, and insurance-related tasks such as verification and co-payment collection. They ensure compliance with regulations and hospital policies, acting as a liaison for post-care account resolution.

Required Skills

Registration
Information Collection
Validation
Order Requisitioning
Insurance Tasks
Verification
Co-payment Collection
Paperwork Collection
Regulatory Compliance
Policy Compliance
Stakeholder Liaison
Accurate Information
Patient Responsibility Interpretation
Patient Identification
Customer Service
Customer Resolution
Work Environment Adaptation
Shift Expectations
Challenging Customer Handling
Data Entry
HIPAA Compliance
Other Related Duties

Additional Information

Preferred Qualifications: Ability to resolve customer questions and concerns.
Ability to adapt to changes in the work environment.
Ability to meet shift expectations.
Ability to handle challenging customers.
Experience in maintaining contact with third-party payers to determine reasons for outstanding claims and facilitating speedy payments.
Ability to request payment of financial dues from patients or guarantors.
Ability to obtain and verify patient information for registration.
Experience in maintaining contact with third-party payers to determine reasons for outstanding claims and facilitating speedy payments.
Ability to obtain federally required and hospital-related consents in a timely manner.
Ability to reconcile daily bank bags and post dues collected and/or perform data entry or charge coding within the financial system.
Compliance with HIPAA standards.