Description
The Patient Access Representative performs patient registration, appointment scheduling, insurance verification, admissions, and patient access support across outpatient, emergency, inpatient, and physician practice settings. The role requires interviewing patients, entering accurate demographic and insurance information, handling high call volumes, coordinating with clinical staff, maintaining HIPAA compliance, and providing customer service. A high school diploma or equivalent is required; medical office training, medical terminology, and healthcare customer service experience are preferred. The position may require coverage on all shifts and at Mount Nittany Health locations, and external offers may receive a $1,000 sign-on bonus.
