Patient Access Representative at etch

Type: Full-time
Level: entry

Description

The position greets and registers patients, gathers and updates demographic, insurance, guardian, and billing information, schedules appointments, answers calls, manages records and paperwork, supports clean claims and denial appeals, collects patient payments, completes end-of-day financial reconciliation, and mentors new staff while maintaining confidentiality and professional patient service.

Required Skills

Telephone support
Patient registration
Medical coding
Insurance verification
Records management
Claims processing
Payment collection
Staff mentoring
Patient confidentiality
Multitasking

Additional Information

Minimum Education: High school diploma or GED preferred
Required Previous Experiences: 1-2 years of experience in a medical office setting preferred
Preferred Qualifications: No license or certification required
Positive, comforting patient-facing manner
Ability to mentor and guide new employees
Strong confidentiality and privacy practices