Description
The Patient Access Representative supports hospital departmental efficiency by handling patient registration, scheduling, pre-admission and admission, reception, discharge, insurance verification, financial clearance, payment collection, and patient information management. The role requires customer service, accurate patient demographic and insurance data collection, compliance with hospital and payor standards, and the ability to work in a fast-paced hospital environment, including the Emergency Department. A high school diploma or GED is required, while 0–1 year of customer service experience and related administrative experience are preferred.
